Pure intelligence is certainly a useful trait to have in the workplace. But, a more underrated skill that is arguably just as important is emotional intelligence. Employees and leaders with high emotional intelligence can make a workplace a better, more enjoyable environment. In this blog, we’ll talk about why emotional intelligence is crucial.
What is Emotional Intelligence?
Emotional intelligence is the ability to understand other people’s emotions and the ability to control and manage your own emotions. Employees and managers with a high emotional intelligence quotient are able to more easily understand the needs of their peers and perform well in the workplace.
How it Helps Workers
Emotional intelligence can help people in the workplace in a myriad of ways. Here are just a few:
Empathy for Other Viewpoints - Someone with a high emotional intelligence quotient can understand where others are coming from when they have opposing views on workplace issues. This makes them good at conflict resolution and making other peers or employees feel seen. This makes for a more communicative and collaborative work environment.
Ability to Separate Work and Personal Issues - If someone has high emotional intelligence, they won’t let their emotions affect their other co-workers. For instance, when they’re angry they won’t blow up at other co-workers for small incidents. They can manage their emotions and understand that taking it out on others isn’t useful or productive to anyone.
They Can Connect the Workplace - Those with high emotional intelligence are good at developing relationships. This means they’re usually good at building and maintaining relationships in the office, making it a more enjoyable place to be.
They Can Reach New Heights in Their Career - Someone with high emotional intelligence is usually very perceptive and they can advance quickly in a company with their interpersonal skills. If someone has high emotional intelligence, they have potential as a great leader.
Emotional intelligence is important and is a skill that can be learned and honed. Make sure you’re encouraging high EQ in your workplace.
Use Automated Learning Management Software
If you want to teach your employees new skills and help them develop those skills, make sure you’re utilizing automated learning management software. This helps give your employees access to training and track their progress. It’s the best way to help employees get ahead with their skill set.
Read a similar blog about employee management here at this page.